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OBJECTIVES        COURSES OFFERED      ON-SITE TRAINING WORK SHOPS

Objectives

To provide companies and businesses with the information that will enable them to successfully implement into their organization a Management System under guidance of the international Quality Management System Group of Standards. The prime objective is to achieve an understanding of business and operational effectiveness improvements using the guidelines of these international standards and associated tools. Secondly would be to position your organization for the assessment process to gain the recognition as a certified company to the selected standard and maintenance of your existing business certification.

Base line of the training process starts with the coverage of the ISO 9000 series group. With the ISO 9000 series group as a prerequisite the student then is enable to participate in any of the follow:  Aerospace AS9100 International Standard Training, for Medical Devices ISO 13485-2003 International Standard Training (includes Canadian requirements), for Automotive TS16949 International Standard Training. 

Course Instructors have credentials in Business and Engineering, and are certified by the organizations that govern and accredited these standards. The certifications include:

Registrar Accreditation Board/QSA (RABQSA), International Registry of Certificated Auditors (IRCA), International Aerospace Quality Group (IAQG), International Harmonization Group for Medical Devices (MDD/CMDR), Automotive Industry Action Group (AIAG).  Trainers in addition are or have been practicing certification auditors assessing business in accordance with these international standards for attaining business certifications.

(See our Current Events page for current public course offerings)

All Courses offered can be delivered on-site at your facility. Call or e-mail for pricing

COURSES OFFERED

ONE DAY ISO 9001-2000

QUALITY MANAGEMENT SYSTEM TRAINING

Description: This course will provide a detailed review of the ANSI/ISO/ASQ 9001-2000 standard, released December 2000. Covered will be the process model concept, specific requirements within each clause of the standard, and interpretation. The scope of this course will include the Registrar’s point of view, expectations of what should be in place, and specific audit points.  The course is designed to give an overview of the requirements, and/or as a refresher course for companies that are currently certified or presently in the development stages of their ISO 9000 Quality Management System.  The principal objective of this course is to provide insight as to the potential use of the ISO 9001-2000 Management System to Improve the effectiveness of your business operations, how to prepare your existing operations for implementing these management system tools, and for those who are in their initial pursuit towards ISO 9001-2000 Certification. Course format is lecture and interactive group workshops.

Prerequisite:   None: However, reading the standard prior to attendance would be beneficial.  Bring a copy of the ISO9001-2000 standard with you for the training.             

Course Outline and Objectives  

  • The quality system process model  

  • The continual improvement focus  

  • Examination & interpretation of the eight element system  

  • Specific audit points

  • Learning through workshop sessions

  ___________________________________________________

2 DAY ISO 9001-2000 INTERNAL AUDITOR TRAINING

Description: This program is designed to develop internal quality management systems auditing skills for implementation to meet the requirements of the ANSI/ISO/ASQ Q9001-2000 standard. Covered will be the process model concept, specific requirements within each clause of the standard and interpretations, development of auditing techniques, planning, and management of the internal audit process. The course will provide for the understanding of quality management system auditing in accordance with ISO 10011-1, Guidelines For Auditing Quality Systems. The scope of this seminar will include a review of quality management systems (QMS) concepts and interpretation, the Registrar’s point of view, the audit process and mechanics, audit management, and audit reporting and corrective action follow-up. The course is conducted by a practicing Registrar Lead Auditor, providing first hand information on how best to conduct internal audits to prepare for certification, certification upgrade, or to maintain certification status. Course format is lecture and interactive group workshops.

 

Prerequisite:  Read the standard before coming to class. Bring a copy with you.

Course Outline and Objectives

·          Develop an understanding of the quality management system principles and the process model.

·          Detailed examination and interpretation of the ISO9001:2000 elements.

·          Continual effectiveness improvement focus and specific audit points.

·          Audit mechanics: Auditing the documentation - the documented quality system audit.

·          Audit mechanics: Audit sampling and development of the audit checklist.

·          Audit mechanics: Conducting the audit, investigation, and psychology.

·          Audit mechanics: Audit management - development of the activity/process based audit plan and schedule.

·          Audit mechanics: Writing non-conformity statements and audit reports.

·          Corrective action implementation, follow-up and closure process.

·          Effectiveness evaluation of quality system performance based on audit results for management review.

·          Audit skill development through individual and team workshops sessions.

Each attendee will receive procedures, work instructions and forms templates in accordance with ISO 9001-2000, for internal audits, corrective and preventive action, and management review, Audit Checklist Templates, Audit Planning/Schedule Templates on CD in Microsoft Word.

 ___________________________________

  1 DAY AS-9100B AEROSPACE TRAINING

Description: This course concentrates on the AS-9100 revision “B”, aerospace supplements over and above the requirements of the ISO 9001-2000 Standard, and implementation strategies for certification preparation. This course also includes review of the requirements of SAE AS 9104 and use of the AS9101 Aerospace Checklist.

 

Prerequisite: Understanding of ISO 9001-1994, ISO 9001- 2000 or AS-9000. 

                        Review of the AS-9100 Standard prior to attendance would be beneficial.

                        Bring a copy to the training class.

Course Outline

  • The Aerospace Standards                                                                                     

  • The International Aerospace Quality Group    

  • SAE AS9104                                                                                                      

  •  Risk Management, Configuration Management,                                                

  • Program and Project Management                                                                        

  • AS-9100 Elements 1 - 4 -Quality Management System 

  • AS-9100 Element 5 - Management Responsibility

  • AS-9100 Elements 6 & 7 - Product Realization

  • AS-9100 Element 8 - Measurement, Analysis and Improvement

  • AS9101 Checklist

________________________________________

  1 DAY ISO 13485-2003

INTERNATIONAL MEDICAL DEVICE REGULATION

Description: This course concentrates on the ISO 13485-2003 Medical Device Regulation supplements over and above the requirements of the ISO9001-2000 Standard. Overview of the essential regulatory requirements associated with European Medical Device Directive (MDD), for CE Mark, Canadian Medical Device Regulations (CMDR) Focus links to the ISO13485 Standard, & FDA’s 21CFR 820, and implementation strategies for certification preparation and certification maintenance.

Prerequisite: Understanding of ISO 9001- 2000 Standard                  

Review of the ISO 13485-2003 Standard prior to attendance would be beneficial. Bring a copy to the training class.

Course Outline and Objectives

  • Develop an understanding of the specific regulatory adders/changes to the ISO 9001-2000 Standard

  • Overview of the essential regulatory requirements associated with

European Medical Device Directive (MDD),

Canadian Medical Device Regulations (CMDR), with linkage to the ISO 13485 requirements

FDA’s 21CFR 820

  • Overview of the Medical Device Technical File Contents

Each attendee will received a procedure template for application of the MDR and CMDR requirements

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1 DAY TS-16949 SECOND EDITION

INTERNATIONAL AUTOMOTIVE STANDARD TRAINING

 

Description: This course concentrates on the TS-16949-Second Edition automotive supplements over and above the requirements of the ISO9001-2000 Standard, with comparison to the QS9000 standard, and implementation strategies for certification preparation and certification maintenance.

 

Prerequisite: Understanding of ISO 9001-1994, ISO 9001- 2000 or QS-9000.

         Review of the TS-16949 Standard prior to attendance would be beneficial.

         Bring a copy to the training class.

 

Course Outline and Objectives

  • Requirements for Certification and the IATF - International Automotive Task Force  

  • Understanding of the specific TS 16949 Automotive adders to the ISO 9001-2000 Standard  

  • Process mapping  & requirements for reduction of waste and variation in the supply chain  

  • The impact of Manufacturing Engineering  

  • The impact of Manufacturing Engineering  

  • The impact of Manufacturing Engineering  

  • The requirements for QMS, Process, and Product Audits

________________________________

½ DAY ISO 9001-2000

MANAGEMENT TRAINING

Description: This program is designed to provide an understanding of Management’s role for implementation of the ISO 9001-2000 management systems requirements.  The scope of the training will include a review of quality management systems concepts with specific focus on Management responsibilities, how the ISO 9001-2000 provides value added processes for bottom line results for business operation’s effectiveness and productivity. Additional discussions include the Registrar’s point of view and implementation of Management strategies. The course is conducted by a practicing Registrar Lead Auditor and business manager, providing first hand information on how best to prepare for certification, certification upgrade, and/or to maintain certification status. Course format is lecture and feedback workshops.

Prerequisite:  None

Course Agenda   

Ø   Introduction - The ISO9001-2000 Concept and "The Process Model"

Ø   General Quality Management System Requirements

Ø   Management’s Role and Responsibility

Ø   Open Discussion

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ON-SITE TRAINING WORK SHOPS AVAILABLE.  CALL FOR PRICING

  • POTENTIAL FAILURE MODE AND EFFECTS ANALYSIS FMEA WORK SHOP

  • ADVANCES PRODUCT QUALITY PLANNING WORK SHOP
  • CONTROL PLAN DEVELOPMENT WORK SHOP
  • CORRECTIVE ACTION ROOT CAUSES ANALYSIS WORK SHOP
  • MEASUREMENT SYSTEMS ANALYSIS WORK SHOP
  • STATISTICAL PROCESS CONTROL WORK SHOP
  • PROCESS & BUSINESS OPERATIONS MAPPING WORK SHOP

 

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 Last updated: June, 2008